Manager Essentials Pack
New and experienced people managers
Employment law, workplace mental health, inclusive leadership, psychological safety and conflict.
By profession
For line managers, HR and business owners who want to notice when someone is struggling, talk supportively, follow ADA and FMLA rules, connect people to care, and respond to a crisis with 988 or 911.
For: Line managers, supervisors, HR professionals and business owners who lead people and want to support mental health at work within their role and the law.
Managers are often the first to notice that someone is struggling, and the way work is led can protect or harm mental health. This course gives you a practical, legally grounded approach: use the US Surgeon General's Framework to build a healthier team, notice changes without diagnosing, hold supportive conversations with clear boundaries, and connect people to the EAP, benefits and other care.
You will learn what the ADA, FMLA and the Mental Health Parity and Addiction Equity Act mean for managers: limits on medical questions, confidentiality, the interactive accommodation process, job-protected leave, return to work and fair performance management. You will also learn a clear crisis response, including asking directly about suicide, staying with the person, and using the 988 Suicide & Crisis Lifeline or 911, plus how to look after yourself.
Scenarios from an accounting firm in tax season, a night dispatch team, an engineering consultancy and a distribution company bring the skills to life, with a crisis decision tool, conversation exercises, a confidentiality dilemma and a full branching scenario. Every module includes crisis contacts, and downloads include a resource sheet, conversation prompts, a scenario worksheet and a voluntary wellness plan.
What you’ll be able to do Monday morning
8 modules · 32 lessons · about 2 contact hours
Diagram · In practice checklist · 2-question knowledge check
Diagram · In practice checklist · 2-question knowledge check
Diagram · In practice checklist · 2-question knowledge check
Diagram · In practice checklist · 2-question knowledge check
Diagram · In practice checklist · 2-question knowledge check
Diagram · In practice checklist · 2-question knowledge check
Diagram · In practice checklist · 2-question knowledge check
Diagram · In practice checklist · 2-question knowledge check
Try it now, no account needed
A branching scenario from this course. Your choices are not saved.
Practice activities
Job aids you keep
This course awards a certificate of completion for 2 contact hours of instruction. It is not currently approved or accredited by SHRM, HRCI, IACET or any licensing board or state agency, and it is not a clinical or crisis-intervention certification. Employers decide whether to accept it for internal training. It teaches awareness and supportive management practices, not diagnosis or treatment.
Pathways we may pursue include SHRM professional development credits, HRCI recertification credit and IACET-aligned continuing education units. None of these approvals exists today; the course page will show an approval only after it is granted.
Our full approvals listNo. It awards a certificate of completion for 2 contact hours and is not approved by SHRM, HRCI, IACET or any state agency. Check with your employer about internal training requirements, and with SHRM or HRCI before relying on it for recertification.
No. It teaches managers to notice, talk supportively, follow the law, connect people to professional help and respond to a crisis with 988 or 911. It is not a clinical or crisis-intervention certification, and it does not teach diagnosis or treatment.
Line managers, supervisors, team leads, HR professionals and business owners. It is written for leaders in any industry, including shift-based and remote teams, and does not require any clinical background.
Yes, at a practical level: ADA rules on medical questions, confidentiality, accommodation and direct threat; FMLA leave for mental health conditions; and mental health parity in health plans. It is not legal advice; HR and counsel apply the law to specific situations.
Plan on about 2 hours for eight modules with interactive exercises, then a final assessment of 23 questions drawn from a larger bank. You need 80% to pass, and you receive a certificate of completion for 2 contact hours.
That is understandable. You can pause at any time. If you are struggling or thinking about suicide, call or text 988 or chat at 988lifeline.org, any time. In an emergency, call 911. Your EAP may also offer free, confidential counseling.
This course is general education and training awareness from CE Courses Hub on workplace mental health for managers. It is not legal, medical or professional advice and does not replace your employer's policies, crisis procedures, your licensing board's rules, or advice from a qualified professional. If you or someone else is in crisis, call or text 988 or call 911. Completing it earns a certificate of completion for the stated contact hours; it is not approved or accredited by any licensing board, state agency or accreditor unless an approval is shown on the course page. Check with your board, employer or state agency whether this course meets your specific requirement.