By profession
For any adult or employee: recognize when someone is struggling, talk supportively, connect people to care and respond to a crisis with 988 or 911.
For: Any adult learner or employee, in any industry, who wants to understand mental health and support coworkers, friends, family or the public
Learn what mental health really is, how common mental health conditions are in the United States, and what anxiety, depression, bipolar disorder, psychosis, PTSD, OCD, eating disorders and substance use disorders actually involve. Then practice the skills that matter most: noticing changes, starting a caring conversation, staying within your role, and connecting someone to care or to crisis help.
This course is for any adult: frontline staff, office workers, supervisors, volunteers, caregivers and anyone who wants to be ready when someone they know is struggling. It does not teach diagnosis or treatment. It teaches you to notice, ask, listen, connect and follow up, and to look after your own mental health along the way.
Roughly one in five US adults has a mental health condition in a given year, and about half don't get treatment. Fear, stigma and not knowing where to go keep people stuck. You'll work through realistic US workplace scenarios, a branching conversation, a crisis decision tree and 'spot the issue' exercises, and leave with a resource sheet, conversation prompts, a scenario worksheet and a personal wellness plan.
What you’ll be able to do Monday morning
7 modules · 28 lessons · about 2 contact hours
Diagram · In practice checklist · 3-question knowledge check
Diagram · In practice checklist · 2-question knowledge check
Diagram · In practice checklist · 2-question knowledge check
In practice checklist · 3-question knowledge check
Diagram · In practice checklist · 2-question knowledge check
Diagram · In practice checklist · 2-question knowledge check
Diagram · In practice checklist · 3-question knowledge check
Try it now, no account needed
A branching scenario from this course. Your choices are not saved.
Practice activities
Job aids you keep
This course awards a certificate of completion for 2 contact hours of instruction. It is not currently approved or accredited by any licensing board, state agency or continuing education accreditor, including the National Board for Certified Counselors (NBCC), the Association of Social Work Boards Approved Continuing Education (ACE) program or IACET. It is general awareness education, not clinical training. If you want to use it toward a professional, employer or state requirement, check first with your licensing board, employer or state agency whether they accept this course.
Pathways we may pursue for future editions include counselor continuing education through NBCC, social work continuing education through the ASWB ACE program, and IACET-aligned continuing education units. None of these approvals exists today; the course page will show an approval only after it is granted.
Our full approvals listNo. It awards a certificate of completion for 2 contact hours of instruction. It is not approved or accredited by any licensing board, state agency or continuing education accreditor. If you hope to use it for a professional or employer requirement, ask your board or employer before you enroll whether they accept it. We will show any approval on this page only once it has been granted.
Any adult: employees in any industry, supervisors, volunteers, caregivers, students and community members. No clinical background is needed. Managers, youth workers and K-12 educators may also want our audience-specific courses, which go deeper on their roles. Licensed clinicians should look for training approved by their own board.
No. You'll learn what common conditions involve so you can recognize changes, reduce stigma and speak about care with hope. The course teaches you to notice, ask, listen, connect and follow up. Diagnosis and treatment belong to licensed professionals, and the course shows you how to connect people to them.
Yes. Every module includes the 988 Suicide & Crisis Lifeline, and Module 7 teaches you when to use 988, a mobile crisis team or 911, and what to do while help is on the way. For in-depth suicide prevention skills, see our Suicide Prevention Awareness course.
The course is built on national resources and federal law that apply everywhere. Local crisis services, state insurance rules and state disability laws vary, and the course shows you what to check locally. It is not a state edition and is not approved to meet any state training mandate.
Plan on about two hours, including seven short modules, interactive exercises and a 23-question final assessment (pass mark 80%). When you pass, you receive a certificate of completion and can download four job aids: a resource sheet, conversation prompts, a scenario worksheet and a personal wellness plan.
This course is general education and mental health awareness training from CE Courses Hub. It is not legal, medical, mental health or professional advice and does not replace your employer's policies, your licensing board's rules, or advice from a qualified professional. Completing it earns a certificate of completion for the stated contact hours; it is not approved or accredited by any licensing board, state agency or accreditor unless an approval is shown on the course page. Check with your board, employer or state agency whether this course meets your specific requirement. If you or someone you know is in crisis, call or text 988 or chat at 988lifeline.org; in immediate danger, call 911.