Food Service Pack
Restaurant, cafeteria and care-home food staff
Food handler basics, the 9 major allergens, HACCP essentials and food safety in long-term care.
By profession
For restaurant managers, chefs, cooks and front-of-house staff: handle every allergy order safely, from the guest's first question to the plate, and act fast if a reaction happens.
For: Food service managers and persons in charge, chefs and cooks, servers, hosts, bartenders, expo and catering staff in restaurants, cafes, hotels, food trucks and event kitchens
Learn to tell a food allergy from an intolerance or celiac disease, name all nine major food allergens and the places they hide, read an allergen label in 20 seconds, and stop allergen cross-contact at every step from the back door to the table. You will practice with a supplier-switch allergen matrix, a pre-rush kitchen walkthrough, a decision tree for allergy requests and a branching scenario at a catered brunch where a guest reacts.
Built for everyone who touches an allergy order: the server who takes it, the cook who makes it, the expo who checks it and the manager who answers for it. Each module follows a different U.S. operation, from a Columbus ramen shop to a Phoenix hotel banquet kitchen, and ties practice to the FDA Food Code 2026, federal allergen labeling law (FALCPA and the FASTER Act) and examples of state allergen laws.
Allergen mistakes in food service rarely come from bad intentions. They come from guessing, lost tickets, shared fryers and supplier changes nobody noticed. This course gives your team one routine to follow every time, plus a ready-to-use allergen matrix, cleaning schedule, hazard analysis worksheet, pocket card and incident record.
What you’ll be able to do Monday morning
7 modules · 22 lessons · about 2 contact hours
Diagram · In practice checklist · 3-question knowledge check
Diagram · In practice checklist · 2-question knowledge check
Diagram · In practice checklist · 2-question knowledge check
Diagram · In practice checklist · 3-question knowledge check
Diagram · In practice checklist · 2-question knowledge check
Diagram · In practice checklist · 2-question knowledge check
Diagram · In practice checklist · 2-question knowledge check
Try it now, no account needed
A branching scenario from this course. Your choices are not saved.
Practice activities
Job aids you keep
This course awards a certificate of completion for 2 contact hours of instruction. It has not been approved or accredited by any state or local health department, licensing board, ANAB, IACET or other accreditor, and it is not a certified food protection manager course or an allergen awareness program accredited through ANSI/ANAB. Some states, including Illinois and Massachusetts, require allergen training from specific approved or accredited programs, so this course may not count toward those requirements. Check with your health department, employer or board whether this course can count toward your training records.
Pathways we are pursuing or may pursue include ANAB accreditation for an allergen awareness program, IACET accreditation of our course development process, and state-by-state review where states approve allergen training. No approval exists today; we will show any approval on this page only after it is granted.
Our full approvals listState notes
Allergen rules for restaurants are layered. Federal law (FALCPA and the FASTER Act) governs allergen labeling on packaged food. The FDA Food Code is a model code; it applies only after a state, county, city or tribe adopts it, and jurisdictions adopt different editions with their own amendments. FDA's adoption status report (as of December 31, 2024) showed state agencies using editions from 2005 to 2022, and some jurisdictions had not adopted a statewide edition.
Other states, including Maryland, and many cities and counties have their own rules or proposals. What you must check locally: the Food Code edition your inspector enforces, whether a poster or menu notice is required, who must complete allergen training, which programs are accepted, and how often training must be renewed.
Possibly not. Some states require allergen training from specific approved programs or programs accredited through ANSI/ANAB. For example, Illinois requires ANSI-accredited training for certain managers, and Massachusetts lists approved programs. This course is a certificate of completion and is not approved by any state or accredited. Check with your state or local health department and your employer before relying on it for a mandate. It is well suited to staff in-service training and refreshers.
Anyone who handles allergy orders in food service: managers and persons in charge, chefs and cooks, servers, hosts, bartenders, expo staff, catering and banquet teams, and food truck operators. The content is foundational, so no prior training is needed. Managers will find extra material on Food Code duties, state laws, allergen control plans and incident review.
The course is designed for 2 contact hours, including seven short modules, interactive exercises, knowledge checks and a final assessment. You can stop at any point and pick up where you left off. Each module takes about 12 to 18 minutes, so it fits into a pre-shift block or a slow afternoon.
When you pass the final assessment with a score of 80% or higher, you receive a certificate of completion showing the course title, 2 contact hours and the completion date. You also get printable job aids: an allergen matrix, an allergen cleaning schedule, an allergen hazard analysis worksheet, an allergy order pocket card and an incident and near-miss record.
Yes. It reflects the FDA Food Code 2026, published September 30, 2026, federal allergen labeling law including sesame as the ninth major allergen since January 1, 2023, and state allergen rules checked in October 2026. Your state may enforce an older Food Code edition, so the course shows you how to check which rules your inspector uses.
No. Food service staff do not diagnose or treat. The course teaches you to recognize the signs of a reaction, call 911 immediately, support the guest's own use of an epinephrine auto-injector, stay with the guest and preserve evidence. For first aid or epinephrine training, look for a hands-on program and follow your employer's policy and state law.
This course is general education and food allergen awareness training from CE Courses Hub. It is not legal, medical or professional advice and does not replace your employer's policies, your local health department's rules, emergency medical care, or advice from a qualified professional. Completing it earns a certificate of completion for the stated contact hours; it is not approved or accredited by any licensing board, state agency or accreditor unless an approval is shown on the course page, and it is not a certified food protection manager course or an allergen awareness program accredited through ANSI/ANAB. Check with your board, employer or state agency whether this course meets your specific requirement. In an emergency, call 911.