Digital workplace training for the tools you use every day

Most office work now happens in shared drives, chat, video calls and web pages. This digital workplace training covers the parts of that work that cause real problems when done carelessly: content that people with disabilities cannot use, information shared with the wrong person or thrown away unsafely, and always-on habits that wear people down.

Each course separates what a law or standard requires from good practice your team can adopt anyway, and each comes with a checklist or template.

The accessibility course is for the people who make things: marketers, web and IT staff, trainers and anyone who writes documents or posts. It walks through the Web Content Accessibility Guidelines (WCAG) principles and the everyday fixes that solve most problems:

• Real headings and lists instead of bold text and line breaks
• Alt text that says what an image means, not what it looks like
• Simple tables with header cells
• Color contrast, and never using color alone to carry meaning
• Captions, transcripts and accessible PDFs
• Testing with a keyboard and a screen reader

It also explains how the ADA and Section 508 apply to different organizations, with dates checked at each release because the rules for public entities are changing. We hold this site to the same practice; see our accessibility statement.

Information handling sounds dull until a spreadsheet goes to the wrong distribution list. The training covers it end to end: classifying information, a clean desk and screen, need-to-know sharing, link and guest settings in cloud tools, email autocomplete mistakes, retention and legal holds, and secure disposal of paper and devices.

The legal reason to care is that most state breach laws protect personal information that is not encrypted. Verified examples:

Encryption, careful sharing and secure disposal shrink both the chance of a breach and the number of people who must be told about one.

Old files are a hidden risk: every spreadsheet of customer details kept past its purpose is one more thing that can leak. The information handling course teaches staff to follow a retention schedule, to stop deleting anything covered by a legal hold, and to dispose of records securely when their time is up:

• Shred paper with personal or confidential details instead of recycling it
• Return old laptops, phones and drives to IT for wiping instead of selling or binning them
• Empty shared folders and chat channels when a project ends, following your retention rules
• Ask before deleting anything that may be part of a dispute, audit or investigation

Good sharing habits take seconds: send a link to named people instead of “anyone with the link”, check the To line before a sensitive email, use approved messaging apps for work decisions, lock video meetings and ask before recording. The collaboration course practices each one in short scenarios and adds the recordkeeping rules some industries apply to work chat.

The digital wellbeing course looks at notification overload, video-call fatigue, eye strain, sleep and the pull to answer messages at all hours. It ends with a team digital agreement: response-time expectations, focus time, meeting-free blocks and how managers model them. For workstation setup, pair it with Office Ergonomics on the workplace safety page.